About Us – Alex PMS

Alex PMS
Founded in 2019 by Abhishek Bera, Alex PMS is a New Delhi–based company dedicated to providing high-quality alternative services for printing machinery across India. With over 11 years of hands-on experience at industry leaders like Manugraph and Heidelberg India, Abhishek envisioned a service that puts customer satisfaction and trust at the core of every interaction.
Our Journey
Starting as a service engineer, Abhishek faced critical technical challenges that shaped his problem-solving skills and taught him the importance of teamwork. From day one, our focus has been clear — resolve issues swiftly, work with precision, and maintain open communication so that clients can rest assured knowing their printing machinery is in good hands.
Why Clients Choose Us
At Alex PMS, we believe excellence is not just about technical expertise, but also about how we work with people.
We truly understand our customers’ needs and respond with calm, confident solutions.
Our professional, well-trained, and respectful team ensures a smooth service experience.
We give our clients the peace of mind that once Alex PMS is on the job, the problem is as good as solved.

Our Mission
To be the pioneer in alternative services for the printing industry in India, offering reliable solutions for any need, at any time.
Our Vision
To become India’s leading provider of used printing equipment, offering quality-assured spare parts and high-standard maintenance services for all grades of customers — combining affordability with uncompromising quality.
At Alex PMS, we don’t just repair machines — we build long-term relationships based on trust, professionalism, and unwavering dedication to the printing industry.
